Job Description
Launch your career in customer service with our comprehensive training program! GrowthTech Solutions is seeking motivated individuals to join our dynamic team in Los Angeles. No prior experience required – we provide all necessary training to transform you into a confident customer service professional. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in the heart of LA.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training sessions
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent
- Excellent communication skills (written & verbal)
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Customer service mindset (a plus but not required)
- Must be authorized to work in the US