Job Description
Launch your career in Houston's thriving business sector with our comprehensive training program! Houston Growth Partners is seeking motivated individuals to join our customer service team as Entry-Level Specialists. No prior experience required – we provide paid hands-on training in communication, problem-solving, and CRM systems. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment in the heart of downtown. Perfect for recent graduates or career changers looking to grow in a dynamic industry.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Utilize Salesforce CRM to document interactions and track cases
- Collaborate with team members to resolve complex customer issues
- Participate in weekly training sessions to enhance product knowledge
- Meet key performance metrics for response time and customer satisfaction
- Contribute to process improvement initiatives
- Represent company values in every customer interaction
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong verbal communication skills
- Ability to learn new technologies quickly
- Customer service mindset with problem-solving aptitude
- Basic computer proficiency (MS Office Suite)
- Eligibility to work in the United States
- Pass background check and drug screening
- Flexible availability including weekends