Job Description
Join our dynamic team at Sunshine Support Solutions and launch your career in customer service! We're seeking enthusiastic individuals with no prior experience to provide exceptional support to our clients. Enjoy a flexible schedule, comprehensive training, and a supportive environment designed to help you thrive. As a leader in Florida's growing service sector, we value attitude over experience and offer growth opportunities for dedicated team members.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Participate in ongoing training programs to enhance skills
- Maintain positive relationships with clients through consistent follow-up
- Adhere to company policies and service standards
- Contribute to a positive team culture during shift rotations
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (currently enrolled accepted)
- Strong verbal communication skills in English
- Basic computer literacy with ability to learn new software
- Positive attitude and willingness to learn
- Reliable internet access for remote work components
- Availability to work evenings and weekends (20-25 hours/week)
- Valid US work authorization