Job Description
Launch your career with Tampa Bay Solutions! We're seeking passionate individuals for our Entry-Level Customer Service Specialist role—no experience required. Enjoy comprehensive training, competitive benefits, and a supportive team environment in downtown Tampa. Perfect for recent graduates or career changers ready to grow with us.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members on solutions
- Learn and adapt to product knowledge
- Meet performance metrics consistently
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible hours
- Willingness to learn new technologies