Job Description
Join our dynamic team at Portland Growth Partners and launch your career with zero experience required! We're seeking motivated individuals to provide exceptional customer support while building valuable professional skills. Enjoy comprehensive training, competitive benefits, and a supportive work environment in the heart of downtown Portland. Perfect for recent graduates or career changers looking to grow with a forward-thinking company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve routine issues using our proprietary CRM system and knowledge base
- Collaborate with senior team members to escalate complex cases
- Document all interactions accurately in our customer relationship management platform
- Participate in daily team meetings to share insights and best practices
- Contribute to process improvement initiatives for customer experience
- Maintain positive brand representation in all customer touchpoints
Qualifications
- No prior experience required – we provide comprehensive paid training
- High school diploma or equivalent (current students welcome)
- Strong communication skills and approachable demeanor
- Basic computer literacy and willingness to learn new systems
- Ability to work in a fast-paced team environment
- Reliability and punctuality with consistent attendance
- Problem-solving mindset with attention to detail
- Valid authorization to work in the United States