Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! We provide comprehensive paid training for motivated individuals with no prior experience. If you're a people person with a desire to grow professionally, this is your perfect starting point. Enjoy competitive pay, comprehensive benefits, and clear advancement pathways within our supportive El Paso-based organization.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document customer interactions in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing skills development sessions
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to work flexible hours including weekends
- Pass background check and drug screen