Job Description
Join our rapidly expanding team in Oklahoma City! We're urgently hiring motivated individuals with no prior experience for our customer service division. As a Customer Service Specialist, you'll be the first point of contact for our valued clients, delivering exceptional support while building your career foundation. We provide comprehensive training, flexible scheduling, and growth opportunities within our supportive environment.
Our ideal candidate is a quick learner with a passion for helping others. If you're ready to launch your professional journey in a dynamic setting, this is your moment. No experience necessary – just bring your positive attitude and eagerness to grow!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and account issues efficiently
- Document interactions in our CRM system
- Collaborate with team members to resolve complex cases
- Continuously improve knowledge of products/services
- Meet daily performance metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Excellent communication skills (written & verbal)
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive, customer-focused mindset
- No prior experience necessary
- Must pass background check