Job Description
Launch your career in customer service with Coastal Connect Solutions! We're seeking motivated individuals with no prior experience to join our dynamic team in Virginia Beach. Enjoy comprehensive training, competitive pay, and growth opportunities in a supportive environment. If you're a people person ready to learn, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve basic account issues
- Document interactions in CRM systems
- Collaborate with team members to ensure customer satisfaction
- Adhere to company policies and service standards
- Complete product knowledge training modules
- Assist with special projects as assigned
Qualifications
- High school diploma or equivalent (required)
- Strong communication and listening skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- No experience necessary - training provided