Job Description
Join our dynamic team and kickstart your career with weekly pay! Georgia Solutions Group is seeking motivated Entry-Level Customer Service Specialists to deliver exceptional support to our growing client base. This full-time role offers immediate training, flexible scheduling, and the financial stability of weekly paychecks – perfect for recent graduates or career changers. Enjoy a collaborative environment with clear growth paths into senior positions within 12 months.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems with precision
- Collaborate with team to improve service protocols
- Meet weekly performance metrics for resolution time
- Participate in ongoing product training sessions
- Identify upsell opportunities to enhance customer value
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency (MS Office, email)
- Ability to work 40 hours/week (flexible shifts available)
- No prior experience necessary – full training provided
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Atlanta location