Job Description
Join Metro Solutions Group as an Entry-Level Customer Service Specialist and kickstart your career in Fort Worth's thriving business district! We're seeking motivated individuals with excellent communication skills to deliver exceptional customer experiences. No experience necessary—full training provided. Enjoy competitive pay, comprehensive benefits, and immediate start date. Apply today and become part of our dynamic team committed to excellence!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Contribute to process improvement initiatives
- Adhere to company policies and service standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- Reliable transportation to Fort Worth office
- Availability to work Monday-Friday (8am-5pm)
- Pass background check and drug screening