Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and launch your career in Oklahoma's thriving tech sector! No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling options, and a supportive work environment focused on your growth. Perfect for recent graduates or career changers seeking to develop valuable communication and problem-solving skills.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism
- Process orders, returns, and account modifications accurately
- Document customer interactions in CRM systems with attention to detail
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals and maintain service metrics
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities and patience
- Basic computer proficiency with willingness to learn new software
- Positive attitude with customer-first mindset
- Ability to work independently and in team settings
- Reliable internet access for remote work components