Job Description
Launch your career with Frontier Communications! We're seeking enthusiastic Entry-Level Customer Service Specialists in Colorado Springs. No experience required – we provide comprehensive training to help you thrive in a dynamic customer support environment. Enjoy competitive pay, benefits, and growth opportunities in one of Colorado's most vibrant cities.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot service issues
- Document interactions in CRM systems
- Collaborate with technical teams for complex issues
- Meet performance metrics for response times
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and adaptability
- Ability to work in a fast-paced environment
- Customer service mindset