Job Description
Join Denver Tech Solutions as an Entry-Level Customer Service Specialist and kickstart your career with comprehensive training! We're hiring immediately for motivated individuals in Denver, CO. No experience necessary – we provide paid training on industry-leading CRM platforms and customer engagement strategies. Enjoy competitive benefits, flexible scheduling options, and a supportive team environment. Perfect for recent graduates or career changers seeking growth opportunities in the thriving Denver tech sector.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Master our proprietary CRM system through paid training programs
- Resolve technical inquiries and troubleshoot product issues
- Document customer interactions and maintain accurate records
- Collaborate with cross-functional teams to enhance service quality
- Meet performance metrics while maintaining customer satisfaction scores
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong written and verbal communication skills
- Basic computer proficiency with willingness to learn new software
- Ability to work in a fast-paced environment with multiple priorities
- Customer-focused mindset with problem-solving aptitude
- Must pass background check and drug screening
- Authorization to work in the United States