Job Description
Join Denver Payroll Solutions as an Entry-Level Customer Service Specialist and enjoy weekly pay while launching your career! We're seeking motivated individuals to support our growing client base with exceptional service. This is your opportunity to gain valuable experience in a fast-paced environment with immediate financial benefits.
Our comprehensive training program ensures you'll develop essential skills in communication, problem-solving, and client relationship management. With competitive pay and a supportive team culture, this role is perfect for recent graduates or career changers looking to start strong in Denver's thriving job market.
Responsibilities
- Respond to client inquiries via phone, email, and chat with professionalism and efficiency
- Process customer transactions and resolve billing discrepancies
- Update client records and maintain accurate documentation
- Collaborate with internal teams to resolve complex customer issues
- Meet daily performance metrics for response time and resolution rate
- Identify upsell opportunities for additional services
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent; college degree preferred
- 0-2 years of customer service experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite and CRM software
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Denver office
- Must pass background check and drug screening