Job Description
Are you looking to launch a rewarding career in Detroit?
Metro Detroit Customer Solutions is currently seeking motivated, energetic individuals to join our expanding team. We specialize in providing top-tier client support and sales solutions for major national brands. We are proud to offer a comprehensive entry-level training program designed to take you from a beginner to a confident professional in just a few weeks.
No prior experience is necessary. We value attitude, work ethic, and a desire to learn more than anything else. If you are ready to invest in your future, we want to meet you.
Responsibilities
- Interact with customers via phone, email, and in-person to resolve inquiries and provide information.
- Assist in the sales process by identifying customer needs and recommending appropriate products or services.
- Participate in our structured training curriculum to master product knowledge and customer service best practices.
- Collaborate with the team to achieve daily and weekly performance goals.
- Maintain accurate records of customer interactions and transactions in our CRM database.
- Adapt to a fast-paced environment while maintaining a professional and positive demeanor.
Qualifications
- High school diploma or equivalent (GED) required.
- Eager to learn new skills with a focus on professional development.
- Strong communication skills and a friendly, approachable personality.
- Reliable internet access and a dedicated workspace for virtual training components.
- Ability to work full-time hours (Monday – Friday, 9:00 AM – 6:00 PM).
- Must be authorized to work in the United States.