Job Description
Are you ready to launch your career with a dynamic team? Apex Growth Solutions is currently seeking motivated Entry Level Customer Service Representatives to join our expanding team in Sacramento, CA. We offer a supportive environment where your growth is our priority.
This role is perfect for recent graduates or anyone looking for a flexible part-time opportunity with room for advancement. You will receive comprehensive training to master the skills necessary to excel in client relations and sales support.
Why Join Us?
- Competitive hourly pay starting at $18/hr.
- No prior experience required—we provide the training.
- Flexible part-time scheduling to balance work and life.
- Opportunities for career growth and internal promotions.
Don't miss this chance to build a stable and rewarding career in the heart of California.
Responsibilities
- Greet and assist customers with a professional and friendly attitude via phone, email, and in-person.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately using our CRM software.
- Maintain and update customer records with precise data entry.
- Identify cross-selling opportunities to maximize revenue.
- Collaborate with the sales team to meet weekly and monthly performance goals.
Qualifications
- High school diploma or equivalent (Associate's degree preferred).
- Strong verbal communication skills with a focus on customer service.
- Basic computer literacy and typing proficiency.
- Ability to work independently and as part of a team.
- Reliable internet connection for remote support options.
- Willingness to learn new software and sales techniques quickly.