Job Description
Are you looking for your first step into the professional world? Wichita Connect Solutions is seeking motivated, energetic individuals to join our team as an Entry-Level Customer Service Representative. We offer comprehensive on-the-job training and a supportive environment where you can grow your career without prior experience.
We are looking for individuals who possess a positive attitude, strong communication skills, and a genuine desire to help others. If you are ready to launch a rewarding career in a dynamic industry, apply today!
Responsibilities
- Assist customers with inquiries via phone, email, and in-person.
- Resolve customer issues efficiently while maintaining a positive tone.
- Learn and utilize our CRM software to track customer interactions.
- Collaborate with team members to meet daily and weekly performance targets.
- Perform data entry and maintain accurate customer records.
- Participate in ongoing training sessions to enhance product knowledge.
Qualifications
- High school diploma or GED required.
- Basic computer proficiency and typing skills.
- Strong interpersonal and communication abilities.
- Ability to work full-time hours, including weekends.
- Willingness to learn and adapt to new processes quickly.
- A valid driver's license and reliable transportation.