Job Description
We are seeking energetic and dedicated individuals to join our team as Entry Level Customer Service Representatives in Raleigh, NC.
This is a fantastic opportunity for recent graduates or those looking to start a career in a dynamic environment. We pride ourselves on providing excellent support to our clients and offer a competitive benefits package.
Why You Will Love Working With Us:
- Weekly Pay: Get paid every week, no waiting.
- Training Provided: Full on-the-job training for career readiness.
- Modern Facilities: Work in a state-of-the-art office in downtown Raleigh.
Responsibilities
- Answer high-volume customer inquiries via phone and email with a professional tone.
- Resolve customer complaints and issues to ensure satisfaction and retention.
- Accurately enter customer data and transaction details into our CRM software.
- Identify customer needs and suggest appropriate products or services.
- Collaborate with the team to meet daily and monthly performance targets.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal communication and active listening skills.
- Basic computer literacy and typing speed of 35+ WPM.
- Ability to work in a fast-paced, team-oriented environment.
- Must be authorized to work in the United States.