Job Description
Are you looking for a stable career with a team that respects your time? Crescent City Solutions is currently seeking motivated Entry Level Customer Service Representatives to join our growing team in the heart of New Orleans. We pride ourselves on a culture of support, growth, and weekly pay.
Whether you are transitioning from another industry or just starting your career, we provide comprehensive training and a clear path to advancement. Don't miss this opportunity to work in a vibrant city while securing your financial future.
Responsibilities
- Answer inbound calls and emails from customers with professionalism and empathy.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction rates.
- Process orders, returns, and account updates with accuracy.
- Document all customer interactions in our CRM system.
- Collaborate with the sales and support teams to achieve daily performance goals.
- Identify opportunities to upsell products and services to new clients.
Qualifications
- High school diploma or GED equivalent.
- Must be at least 18 years old.
- Basic computer literacy and typing skills (40+ WPM).
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced, dynamic environment.
- Reliable transportation to the New Orleans office.