Job Description
Are you looking for a stable career in Tampa, FL without the need for prior experience? Tampa Horizon Solutions is currently hiring Entry-Level Customer Service Representatives to join our growing team. We offer a competitive weekly pay structure, comprehensive training, and a supportive environment for career advancement.
Why Join Our Team?
- Weekly Paychecks: Get paid every Friday directly to your bank account.
- No Experience Required: We provide full on-the-job training.
- Career Growth: Clear pathways for promotion from entry-level to team lead.
- Modern Environment: Work in a state-of-the-art office or remotely with flexible options.
Job Overview
As a Customer Service Associate, you will be the face of our company, ensuring our clients receive top-tier support. Your role is vital in maintaining our reputation for excellence and reliability in the Tampa market.
Responsibilities
- Assist customers via phone, email, and chat with product inquiries and service requests.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain accurate and up-to-date records of all customer interactions.
- Resolve customer complaints and issues with patience and professionalism.
- Collaborate with the sales and technical teams to ensure client satisfaction.
- Update customer databases with new information and feedback.
- Meet daily and weekly performance metrics and targets.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal communication and active listening skills.
- Reliable internet connection (if applicable for remote work).
- Ability to work flexible hours, including weekends and holidays.
- A positive attitude and willingness to learn new systems quickly.
- Must be authorized to work in the United States.