Job Description
Are you looking to launch a rewarding career in Detroit, MI? Horizon Digital Solutions is currently seeking motivated individuals to join our expanding team. We offer a comprehensive training program for those with no prior experience, making this the perfect opportunity to learn valuable skills while earning a competitive weekly paycheck.
We pride ourselves on a supportive work environment where growth is encouraged. Whether you are looking for a part-time role or a full-time career path, we provide the tools you need to succeed. Join us and take the first step towards financial stability and professional development today.
Responsibilities
- Provide Exceptional Customer Support: Respond to incoming inquiries via phone, email, and chat in a professional and friendly manner.
- Product Knowledge: Participate in training to master our products and services to assist customers effectively.
- Problem Resolution: Identify customer issues and provide solutions or escalate them to management when necessary.
- Data Entry: Accurately update customer information and maintain detailed records of interactions.
- Team Collaboration: Work closely with team leads and other departments to ensure smooth operations.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: No prior experience is necessary! We provide full paid training.
- Skills: Basic computer literacy and strong typing skills.
- Communication: Excellent verbal and written communication skills with a clear speaking voice.
- Attitude: A positive, eager-to-learn mindset and the ability to work in a fast-paced environment.
- Reliability: Must be available for scheduled shifts and willing to commit to the training period.