Job Description
Join Our Team: Entry Level Customer Service & Sales Representative
Are you looking for a career opportunity in Jacksonville, VA? We are currently urgently hiring for motivated individuals to join our growing team. No prior experience is required—we provide comprehensive training to get you started on the right path.
At Apex Solutions Group, we value dedication and potential. We are looking for energetic individuals who are ready to learn, grow, and contribute to our success.
Why Apply?
- Urgent Hiring: Positions available immediately.
- Training Provided: Full mentorship and on-the-job training.
- Growth Opportunities: Clear path for career advancement.
- Competitive Pay: $18 - $25 per hour based on performance.
Job Overview
In this role, you will be responsible for providing exceptional customer service and assisting with sales initiatives. You will work closely with a supportive team to ensure client satisfaction and operational efficiency.
Responsibilities
- Client Interaction: Communicate effectively with customers via phone, email, and chat to resolve inquiries and provide solutions.
- Order Processing: Accurately process customer orders, returns, and account information using our CRM software.
- Training Support: Assist in training new hires and participate in daily team training sessions to improve skills.
- Target Achievement: Meet and exceed daily and weekly sales and service targets.
- Problem Solving: Identify customer needs and propose appropriate products or services to enhance their experience.
- Team Collaboration: Work collaboratively with management and colleagues to maintain a positive work environment.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Experience: No prior professional experience required; entry-level candidates are encouraged to apply.
- Communication: Strong verbal and written communication skills.
- Reliability: Must be punctual and able to work a flexible schedule, including weekends and holidays.
- Computer Skills: Basic computer proficiency and willingness to learn new software.
- Attitude: Positive attitude, self-motivated, and eager to learn.