Job Description
Join our dynamic team immediately as an Entry-Level Customer Service Representative! We're urgently seeking motivated individuals with no prior experience to join our fast-growing operations in London. This is your gateway to a rewarding career with comprehensive training and growth opportunities.
At Global Solutions Ltd., we value attitude over experience. If you're a proactive communicator with a passion for helping others, we'll provide the skills you need to succeed. Enjoy competitive benefits, a supportive work environment, and the chance to build your professional foundation.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve customer issues efficiently with empathy and professionalism
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing product knowledge training
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent qualification
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- Must have legal authorization to work in the UK