Job Description
Are you looking to launch your career in a dynamic environment? Horizon Solutions Ltd is seeking enthusiastic and motivated individuals to join our growing team as Entry-Level Customer Service Representatives.
We are committed to hiring talent based on potential and attitude, not just experience. If you are eager to learn and grow within a reputable UK-based company, this is the perfect opportunity for you. We offer comprehensive training and a clear path for career advancement.
Why Join Us?
- Competitive salary package.
- Full training provided for those with no prior experience.
- Generous holiday allowance and pension scheme.
- Modern office environment in the heart of London.
Don't let a lack of experience hold you back. Apply today and start your professional journey with Horizon Solutions.
Responsibilities
- Handle inbound and outbound customer inquiries with a positive and professional tone.
- Assist clients with product information, account queries, and order processing.
- Accurately input customer data into our CRM systems.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Collaborate with the wider team to meet daily performance targets.
- Provide feedback to management regarding common customer queries.
Qualifications
- No prior work experience required – we provide on-the-job training.
- Strong verbal and written communication skills.
- Basic computer literacy and typing proficiency.
- A valid UK work permit and eligibility to work in the UK.
- Ability to work full-time hours, including occasional weekends if required.