Job Description
We are currently hiring immediately for Entry Level Customer Service Representatives in San Jose, CA. This is a fantastic opportunity for individuals looking to start a career in the tech industry with comprehensive training provided from day one. No prior experience is required—just a positive attitude and a drive to succeed.
As part of our growing team, you will play a crucial role in ensuring our clients receive top-notch support. We offer a collaborative work environment, competitive benefits, and a clear path for career advancement.
Responsibilities
- Client Support: Handle inbound and outbound customer inquiries professionally and efficiently.
- Training: Complete our structured onboarding and ongoing technical training programs.
- Problem Solving: Diagnose customer issues and provide accurate solutions or escalate when necessary.
- Documentation: Maintain accurate records of customer interactions and account status.
- Team Collaboration: Work closely with team leads and peers to improve service quality.
Qualifications
- Education: High school diploma or GED required.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Ability to work full-time shifts, including weekends and holidays.
- Computer Skills: Basic computer literacy and typing proficiency.
- Attitude: Motivated self-starter with a desire to learn and grow.