Job Description
Join our dynamic team at CareerStart Solutions as an Entry-Level Customer Service Representative! We're urgently hiring motivated individuals with no prior experience – full training is provided! This is your opportunity to launch a rewarding career in customer service with comprehensive onboarding, mentorship, and ongoing support. Enjoy competitive pay, benefits, and a supportive work environment in Indianapolis. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Document interactions in CRM systems with attention to detail
- Collaborate with team members to resolve complex issues
- Adhere to company policies and service standards
- Continuously improve product knowledge through training modules
- Meet performance metrics for response time and customer satisfaction
Qualifications
- No prior experience required – training is provided!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and willingness to grow
- Basic computer literacy (typing, navigation)
- Reliable attendance and punctuality
- Team player with problem-solving mindset