Job Description
Are you looking for a career that starts tomorrow with no prior experience required?
Apex Solutions is currently hiring for our Entry-Level Customer Service Representative position in Omaha, Nebraska. We are looking for motivated individuals who want to build a rewarding career in a fast-paced, supportive environment.
Why Join Our Team?
- Immediate Start: Onboarding begins as early as tomorrow.
- Competitive Pay: Earn between $18.00 - $22.00 per hour based on performance.
- Comprehensive Training: No experience? No problem. We provide full paid training to get you up to speed.
- Growth Opportunities: Clear pathways for career advancement within the company.
We value dedication and are committed to providing a workspace where you can thrive. Apply today to secure your spot!
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email in a professional and timely manner.
- Resolve customer issues and complaints by identifying the root cause and providing effective solutions.
- Update and maintain accurate customer records in the CRM database.
- Collaborate with team leads and other departments to ensure customer satisfaction.
- Meet daily and weekly performance targets regarding call volume and quality.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or GED equivalent (preferred but not required).
- Must be 18 years of age or older.
- Basic computer literacy and typing proficiency (40 WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Reliable internet connection is required for remote work options.