Job Description
Urgent Hiring: Immediate Start Available!
Are you looking to launch a successful career without the need for prior experience? Apex Support Services is currently seeking ambitious individuals to join our growing team in Oklahoma City, OK.
We believe in promoting from within and investing in our team members. If you have a positive attitude, a strong work ethic, and a desire to learn, we provide the training and support you need to thrive in a dynamic corporate environment.
Why Join Us?
- No experience required – full training provided.
- Competitive hourly pay with performance bonuses.
- Health, dental, and vision insurance.
- Career advancement opportunities.
Don't wait – apply today and take the first step towards your future!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer complaints and issues in a timely and effective manner.
- Assist customers with product information, billing questions, and account setup.
- Maintain accurate records of all customer interactions and transactions.
- Collaborate with the sales and support team to meet daily KPIs and targets.
- Identify opportunities to upsell products or services to existing clients.
- Adapt to new software systems and internal processes quickly.
Qualifications
- High school diploma or GED is required.
- Basic computer proficiency and typing skills.
- Strong verbal communication and active listening skills.
- Able to work full-time hours, including weekends or holidays if required.
- Must be reliable, punctual, and able to work in a fast-paced environment.
- Willingness to learn new technologies and follow company procedures.