Job Description
Are you looking for a rewarding career with no experience required? Georgia Tech Solutions is currently hiring for our Paid Training Program. We are looking for motivated individuals to join our dynamic team and help us deliver exceptional customer service and technical support.
We offer comprehensive on-the-job training to ensure your success. Whether you are a student or looking to switch careers, this is the perfect opportunity to start your journey in the technology industry.
Benefits Include:
- Competitive hourly rate starting at $18.00
- Full paid training program with mentorship
- Flexible scheduling options
- Opportunity for rapid career advancement
- Health benefits after 90 days
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with troubleshooting basic technical issues and account management.
- Document all customer interactions and resolutions accurately in the CRM system.
- Collaborate with team leads to improve service processes and customer satisfaction scores.
- Stay updated on company products, services, and policies to provide accurate information.
- Maintain a high level of professionalism and confidentiality at all times.
Qualifications
- High school diploma or GED equivalent is required.
- Must be at least 18 years of age.
- Reliable high-speed internet connection and a quiet workspace.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong communication skills and a positive attitude.
- Willingness to learn and complete the mandatory paid training program.