Job Description
Are you looking for a fresh start or your first job in the Columbus, Ohio area? Apex Digital Solutions is looking for enthusiastic individuals to join our growing team. We offer a comprehensive training program designed to help you succeed, even if you have no prior experience.
We are expanding our operations and are currently seeking Entry Level Customer Service Representatives to support our clients across the United States. Whether you are based in Ohio or North Carolina, this is your chance to launch a rewarding career in a dynamic environment.
Why Join Us?
- No Experience Required: We provide on-the-job training.
- Career Growth: Clear paths for advancement to management.
- Competitive Pay: Starting at $16.00/hr with performance bonuses.
- Flexible Schedules: Full-time and part-time options available.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on quality service.
- Resolve customer complaints and issues efficiently and professionally.
- Process orders, returns, and exchanges accurately.
- Document customer interactions and feedback in the CRM system.
- Collaborate with team members to meet daily and monthly performance targets.
- Learn and utilize our internal software and communication tools.
Qualifications
- High school diploma or GED equivalent.
- Strong desire to learn and grow within the company.
- Excellent verbal and written communication skills.
- Basic computer literacy (typing speed 35+ WPM is a plus).
- Ability to work in a fast-paced, team-oriented environment.
- Must be authorized to work in the United States.