Job Description
Are you ready to kickstart your career in a fast-paced, supportive environment? Horizon Enterprise Solutions is actively hiring Entry Level Customer Service Representatives in Louisville, KY. We specialize in providing top-tier service solutions and are looking for motivated individuals who are eager to learn and grow with us. No prior experience is necessary; we provide comprehensive paid training to set you up for success!
Why You Will Love Working Here:
- Competitive hourly pay with performance-based bonuses.
- Full medical, dental, and vision insurance from day one.
- Clear career advancement pathways and leadership opportunities.
- A friendly, inclusive culture that values every team member.
Join a team where your potential is our priority. Apply today to become the next member of the Horizon family!
Responsibilities
- Greet and assist customers via phone, email, and in-person with a friendly and professional demeanor.
- Listen to customer inquiries and resolve issues efficiently to ensure high satisfaction scores.
- Accurately document all customer interactions and feedback in our CRM system.
- Learn and explain company products and services to prospective clients.
- Collaborate with the sales and support teams to meet daily and weekly operational targets.
- Identify opportunities to upsell products and improve customer retention.
Qualifications
- High school diploma or GED required.
- No prior experience necessary; we provide paid training for all new hires.
- Basic computer proficiency and ability to navigate web browsers.
- Strong verbal communication skills and active listening abilities.
- Reliable transportation and punctuality are a must.
- A positive attitude and willingness to learn new skills quickly.