Job Description
Are you looking for a rewarding career in Charlotte, NC with no experience required? Horizon Digital Solutions is currently hiring passionate individuals to join our growing team as Customer Service Representatives.
We believe in promoting from within and providing world-class training for all new hires. If you have a positive attitude, strong communication skills, and a desire to learn, we want to hear from you!
Why Join Us?
- Competitive salary and benefits package.
- No prior experience necessary – we provide on-the-job training.
- Opportunities for rapid career advancement.
- Modern office environment in the heart of Charlotte.
Responsibilities
- Greet and assist customers via phone, email, and chat with a professional and friendly demeanor.
- Resolve customer inquiries and complaints efficiently and effectively.
- Document customer interactions and feedback accurately.
- Learn and utilize internal software and databases to support business operations.
- Collaborate with team members to achieve daily and monthly performance goals.
Qualifications
- High School Diploma or GED equivalent.
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM.
- Basic computer proficiency and eagerness to learn new systems.
- Reliable internet connection and a quiet workspace (if remote).