Job Description
We are seeking enthusiastic and motivated individuals to join our team as Entry Level Customer Service Representatives. This role is perfect for those looking to start their career in a dynamic corporate environment with no prior experience necessary. At Horizon Digital Solutions, we provide comprehensive training and mentorship to ensure your success. If you have a positive attitude and a strong desire to learn, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible part-time schedule
- Full paid training program
- Career growth opportunities
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a focus on quality and efficiency.
- Resolve customer issues and complaints while maintaining a high level of customer satisfaction.
- Process customer orders and maintain accurate database records.
- Collaborate with team leads to meet daily and weekly performance targets.
- Identify customer needs and recommend appropriate solutions.
- Assist in the training of new hires as you grow within the company.
Qualifications
- High school diploma or GED (Associate’s degree preferred but not required).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Reliable computer and high-speed internet connection.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to learn new software and systems quickly.