Job Description
We are seeking enthusiastic and motivated individuals to join our growing team in Atlanta, GA. At Global Support Hub, we specialize in providing top-tier customer solutions and are currently conducting urgent hiring for Entry-Level Customer Service Representatives. We value potential over experience and offer comprehensive on-the-job training to help you succeed.
Why Join Us?
- Urgent Hiring: Immediate start dates available for qualified candidates.
- No Experience Necessary: We provide full training and mentorship.
- Competitive Pay: Earn $15-$18/hour based on performance.
- Modern Environment: Work in a dynamic, tech-forward office in downtown Atlanta.
If you are ready to kickstart your professional career, apply today!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a friendly and professional demeanor.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Accurately document all customer interactions and transactions in the CRM system.
- Collaborate with team members to ensure a seamless customer experience.
- Participate in daily training sessions to improve product knowledge and communication skills.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills are essential.
- Strong verbal communication skills and a willingness to learn.
- Ability to work in a fast-paced environment and meet daily performance targets.
- Reliable internet connection and a quiet workspace (if remote work is applicable).