Job Description
Are you looking to kickstart your career in New Orleans? Horizon Solutions Inc. is seeking enthusiastic, driven individuals to join our dynamic team as Entry Level Customer Service Representatives. We believe in promoting from within and providing comprehensive training for those ready to learn and grow. This is a fantastic opportunity for recent graduates or anyone looking to switch careers without prior experience.
Why Join Us?
- Competitive Pay: Starting at $16.00/hour with performance-based bonuses.
- Growth Opportunities: Clear pathways for career advancement and management training.
- Full Benefits: Medical, dental, and vision insurance for full-time employees.
- Training: Hands-on mentorship and professional development programs.
As an Entry Level Representative, you will be the face of our brand, ensuring every client interaction leaves a lasting positive impression. We value hard work, integrity, and a desire to succeed.
Responsibilities
- Greet and assist customers via phone, email, and in-person with a professional and friendly demeanor.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction levels.
- Process customer orders and update account information accurately using our CRM systems.
- Collaborate with team members to meet daily and weekly performance goals.
- Learn and utilize company software and internal communication tools effectively.
- Maintain a clean and organized workspace to ensure productivity and safety.
- Document all customer interactions and feedback for continuous improvement.
Qualifications
- High school diploma or equivalent required.
- Must be at least 18 years of age.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- A positive attitude and willingness to learn new skills quickly.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation (if required for hybrid roles).