Job Description
Are you ready to launch your career? We are urgently hiring Entry Level Customer Service Representatives in Seattle, WA!
Pacific Northwest Tech Solutions is looking for motivated individuals to join our team. We offer a fantastic opportunity to start a career in a thriving industry with no prior experience required. We provide comprehensive training, mentorship, and a clear path for professional growth.
As a key member of our team, you will be the voice of our brand, ensuring our customers receive top-tier support. We value attitude over experience and are looking for candidates who are eager to learn and contribute to our success.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone and email with a focus on quality and speed.
- Resolve customer issues and complaints professionally, aiming for a positive resolution every time.
- Process orders, returns, and exchanges accurately using our CRM system.
- Build rapport with customers and provide product information and recommendations.
- Collaborate with team leads to meet daily and weekly performance targets.
- Maintain accurate and up-to-date records of all customer interactions.
- Adapt to a fast-paced environment and learn new software tools quickly.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Ability to work well in a team-oriented environment.
- Basic computer proficiency and typing skills.
- A professional, friendly, and customer-focused attitude.
- Reliable internet connection if working remotely.