Job Description
Are you eager to launch a successful career in customer relations but don't know where to start? Horizon Digital Solutions is looking for ambitious, driven individuals to join our growing team in El Paso, TX. We offer comprehensive on-the-job training and a supportive environment for those ready to learn and grow. Join a company that values your potential and invests in your future.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person with a friendly, professional demeanor.
- Process customer orders and returns accurately and efficiently.
- Maintain accurate records of customer interactions and transactions in our internal database.
- Collaborate with the sales and operations team to ensure customer satisfaction and resolve issues promptly.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High School Diploma or GED is required (or currently pursuing).
- No prior experience necessary; we value attitude and eagerness to learn over past history.
- Basic proficiency with computers and navigating web browsers.
- Strong verbal communication skills and a professional telephone manner.
- Ability to work flexible hours, including weekends and holidays, if required.
- Reliable transportation is a plus.