Job Description
Are you looking to launch your career in a fast-paced, innovative environment? Summit Digital Solutions is currently seeking motivated, entry-level candidates to join our growing support team in Raleigh, NC.
We are dedicated to professional development. We do not require prior experience—just a strong work ethic and a desire to learn. We offer comprehensive training programs to ensure you succeed in your new role.
Why Join Us?
- Career Growth: Clear pathways for promotion within the company.
- Competitive Pay: Starting at $18/hr with performance bonuses.
- Modern Benefits: Health, dental, and vision insurance from day one.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat.
- Resolve technical issues and provide accurate product information.
- Maintain detailed records of customer interactions and account status.
- Collaborate with the support team to troubleshoot complex problems.
- Learn and navigate internal CRM and software systems efficiently.
- Participate in daily team huddles and training sessions.
Qualifications
- High school diploma or GED equivalent required.
- Must have access to a reliable computer and high-speed internet.
- Basic computer literacy and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, remote, or hybrid setting.
- A positive attitude and willingness to learn new technologies.