Job Description
Are you a motivated self-starter looking to kickstart your career in the vibrant heart of Oklahoma City? OKC Tech Solutions is currently seeking enthusiastic Entry-Level Customer Service Representatives to join our growing team. We believe in training the right people from day one, so no prior experience is necessary—just bring your energy and willingness to learn! In this role, you will be the face of our company, ensuring our clients receive the support they need while learning valuable skills in communication, sales, and technology.
Our team culture is built on collaboration, growth, and mutual respect. We offer comprehensive paid training programs to help you master our systems and exceed customer expectations. If you are ready to start a career in a stable industry with room for advancement, we want to meet you.
Why Join Us?
- No Experience Necessary: We train you from scratch.
- Competitive Pay: $15 - $18/hour starting.
- Full Benefits Package: Health, dental, and vision insurance available after 90 days.
- Career Growth: Clear pathways to team lead and management roles.
- Modern Work Environment: Located in the heart of OKC.
Our team culture is built on collaboration, growth, and mutual respect. We offer comprehensive paid training programs to help you master our systems and exceed customer expectations. If you are ready to start a career in a stable industry with room for advancement, we want to meet you.
Why Join Us?
- No Experience Necessary: We train you from scratch.
- Competitive Pay: $15 - $18/hour starting.
- Full Benefits Package: Health, dental, and vision insurance available after 90 days.
- Career Growth: Clear pathways to team lead and management roles.
- Modern Work Environment: Located in the heart of OKC.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide top-notch support.
- Accurately process customer orders, returns, and account information using our CRM software.
- Identify customer needs and recommend appropriate solutions to enhance satisfaction.
- Maintain a positive and professional demeanor while handling high-volume inquiries.
- Collaborate with the sales and technical teams to ensure accurate information flow.
- Document all customer interactions and resolutions in the internal database.
Qualifications
- High School Diploma or GED equivalent is required.
- Strong verbal and written communication skills with a friendly, professional tone.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection and computer access (if working remotely hybrid).
- Ability to work flexible hours, including weekends or evenings if needed.
- A positive attitude and a genuine desire to help others succeed.