Job Description
Are you ready to kickstart your career in the vibrant tech sector of Oklahoma City? TechStart Solutions is looking for ambitious, motivated individuals to join our dynamic team as Entry Level Customer Service Representatives. We specialize in providing cutting-edge tech solutions to local businesses and pride ourselves on our customer-centric approach.
Even if you have zero prior experience, we provide comprehensive paid training to get you up to speed. We value potential and attitude over a resume full of previous jobs. If you are eager to learn, communicate effectively, and want to be part of a thriving company culture, we want to hear from you.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Comprehensive paid training program.
- Modern, open-office environment in the heart of OKC.
- Clear path for professional advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Assist clients in navigating our technology platforms and resolving technical issues.
- Maintain accurate and up-to-date customer records in our CRM database.
- Collaborate with the sales and technical support teams to ensure customer satisfaction.
- Identify and escalate complex issues to senior management when necessary.
- Participate in daily team meetings and training sessions to improve service standards.
Qualifications
- High School Diploma or GED equivalent required.
- No prior experience necessary; we teach you everything you need to know.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work full-time, Monday through Friday.