Job Description
Are you looking to kickstart your career in a fast-paced, supportive environment? Nashville Digital Solutions is currently hiring for our Entry Level Customer Service & Data Operations team. We are looking for motivated individuals who are eager to learn and grow with us. No prior experience is necessary—we provide comprehensive training to help you succeed.
Join a team that values integrity, customer satisfaction, and professional development. As a representative, you will be the first point of contact for our clients, ensuring they receive the highest level of service and support.
Why Join Us?
- Competitive pay starting at $15/hr.
- Full benefits package including medical, dental, and vision.
- Career advancement opportunities for hardworking team members.
- Modern office environment in the heart of downtown Nashville.
Responsibilities
- Assist customers via phone, email, and live chat with product inquiries and account support.
- Accurately enter and update customer data into our internal CRM systems.
- Process orders, returns, and exchanges efficiently and in compliance with company policy.
- Resolve customer complaints and issues with patience and professionalism.
- Collaborate with the sales team to identify cross-selling opportunities.
- Maintain a clean and organized workspace and adhere to company SOPs.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer proficiency and typing skills are essential.
- Strong communication skills and a friendly, professional demeanor.
- Ability to learn new software quickly and adapt to changing schedules.
- Reliable transportation is required for on-site work.