Job Description
Are you looking to launch a rewarding career in the heart of Kansas? We are seeking driven, enthusiastic individuals to join our team as Entry Level Customer Service Representatives.
At Wichita Tech Solutions, we believe that everyone deserves the chance to shine. You do not need prior experience to apply. We provide comprehensive training and mentorship to help you master the skills you need to succeed.
Join a company that values your growth, offers competitive benefits, and provides a supportive work environment.
At Wichita Tech Solutions, we believe that everyone deserves the chance to shine. You do not need prior experience to apply. We provide comprehensive training and mentorship to help you master the skills you need to succeed.
Join a company that values your growth, offers competitive benefits, and provides a supportive work environment.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a professional and friendly demeanor.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Assist in processing orders, returns, and account updates accurately.
- Collaborate with the support team to improve service protocols and customer experience.
- Maintain detailed records of all customer interactions and transactions.
Qualifications
- No prior experience required; we provide full on-the-job training.
- Strong interpersonal communication skills and a positive attitude.
- Basic computer literacy and typing speed of 35+ WPM.
- Reliable internet connection and a quiet workspace if working remotely.
- Eagerness to learn and adapt to new software tools quickly.