Job Description
Launch your career with Oklahoma City Community Services! We're seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Representatives. This is your opportunity to develop professional skills while making a meaningful impact in our community. We provide comprehensive training, mentorship, and a supportive environment where your growth is our priority. Join us in delivering exceptional service and building a brighter future in Oklahoma City.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve service issues and improve workflows
- Participate in ongoing training to enhance product knowledge and service techniques
- Contribute to a positive team culture through open communication and collaboration
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication skills and ability to work with diverse populations
- Basic computer literacy and willingness to learn new software systems
- Reliable transportation and punctual attendance
- Positive attitude and eagerness to develop professional skills
- Ability to stand/walk for extended periods during shifts
- Pass background check and drug screening