Job Description
Are you looking for an entry level job in Milwaukee that offers growth and stability? Apex Support Solutions is currently hiring immediately for Customer Service Representatives. We provide no experience needed training to help you launch your career.
As a key member of our team, you will be the face of our company, ensuring our clients receive top-tier support. We are looking for individuals who are eager to learn and ready to contribute to our success.
Why Join Us?
- Competitive Pay: Earn between $16.50 and $20.00 per hour.
- Fast Growth: Clear pathways to management and specialized roles.
- Benefits: Medical, dental, and vision insurance available.
- Flexible Schedules: Day, evening, and weekend shifts available.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat with a professional and friendly demeanor.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process customer data accurately using internal CRM systems.
- Collaborate with team leads to improve service protocols and customer experience.
- Meet daily and weekly performance targets regarding call handling and ticket resolution.
Qualifications
- High school diploma or GED required.
- Basic computer proficiency and typing skills (30 WPM+).
- Strong verbal communication skills and a positive attitude.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to undergo a paid training program.