Job Description
Are you ready to launch your career in a dynamic environment? Memphis Growth Partners is currently seeking motivated Entry Level Customer Service Representatives to join our growing team. We are committed to professional development and provide comprehensive on-the-job training for all new hires—no prior experience is necessary.
As a vital part of our client service team, you will play a key role in ensuring client satisfaction and maintaining our company's high standards. We value dedication, curiosity, and a strong work ethic above all else.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat with a professional and friendly demeanor.
- Resolve customer issues and complaints efficiently while adhering to company protocols.
- Accurately document customer interactions and update our database systems.
- Collaborate with cross-functional teams to resolve complex service issues.
- Identify opportunities to upsell products or services to existing clients.
- Assist in training new team members on standard operating procedures.
Qualifications
- High School Diploma or GED equivalent required.
- Must be 18 years of age or older.
- Strong verbal and written communication skills.
- Basic computer literacy and typing proficiency.
- Ability to work in a fast-paced, high-volume environment.
- Reliable transportation to and from the Memphis office.