Job Description
Are you eager to launch your career in a dynamic and supportive environment? Louisville Customer Solutions is seeking enthusiastic, motivated individuals for our growing team of Entry-Level Customer Service Representatives.
We specialize in connecting talent with opportunity. No prior experience is required! We provide comprehensive on-the-job training to ensure you have the tools you need to succeed. If you have a positive attitude, strong communication skills, and a desire to learn, we want to hear from you.
Join a company that values integrity, hard work, and professional development. We offer a competitive benefits package and a clear path for career advancement.
Responsibilities
- Assist customers via phone, email, and chat with inquiries regarding products and services.
- Resolve customer complaints and issues efficiently and professionally.
- Process orders, returns, and exchanges accurately.
- Maintain a positive and professional demeanor at all times.
- Collaborate with team members to meet daily and weekly performance goals.
- Update customer records in the database with high attention to detail.
- Identify opportunities to upsell products and services.
Qualifications
- High school diploma or equivalent (GED) required.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn internal software quickly.
- Ability to work in a fast-paced, team-oriented environment.
- Valid driver's license and reliable transportation (optional).
- Willingness to learn and adapt to new processes.
- Strong problem-solving skills.