Job Description
We are seeking motivated individuals to join our dynamic team in Houston, Texas. This is an excellent opportunity for those looking to start their career with no prior experience required. We provide comprehensive training and a supportive environment to help you grow professionally.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- Comprehensive training programs
- Health, dental, and vision insurance
- Paid time off and holiday pay
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a friendly and professional tone.
- Assist customers with product information, account inquiries, and troubleshooting basic issues.
- Maintain accurate and up-to-date records of all customer interactions and transactions.
- Collaborate with the sales and support teams to ensure customer satisfaction and retention.
- Process orders, returns, and exchanges efficiently using our CRM software.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer proficiency and typing skills (30+ WPM).
- Strong verbal communication skills and the ability to listen actively.
- Ability to work in a fast-paced, high-volume environment.
- Willingness to learn new software and company procedures quickly.
- Reliable internet connection for remote or hybrid work options.