Job Description
We are looking for a motivated Entry Level Associate to join our dynamic team in Tampa, Florida. This is a fantastic opportunity for individuals seeking a career change with no prior experience required.
At Tampa Tech Solutions, we believe in growing our own talent. We provide comprehensive on-the-job training and mentorship to help you succeed. If you have a positive attitude and a strong work ethic, we want to meet you!
Responsibilities
- Assist customers via phone, email, and chat regarding inquiries and product information.
- Resolve customer complaints and issues in a professional and timely manner.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain accurate customer records and update account information.
- Collaborate with team members to meet daily and weekly performance goals.
- Identify opportunities to improve the customer experience and workflow processes.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to learn new systems and processes quickly.
- Reliable transportation and professional appearance.