Job Description
Are you looking to kickstart your career in Detroit? Apex Support Solutions is currently hiring entry-level Customer Service Representatives to join our growing team. We provide comprehensive training, so no prior experience is necessary!
Why Join Us?
- Competitive Pay: Earn between $18.00 - $22.00/hour.
- Benefits Package: Health, dental, and vision insurance.
- Growth Opportunities: Clear pathways for advancement within the company.
- Modern Environment: Work in our state-of-the-art facility in downtown Detroit.
We are looking for motivated individuals who are eager to learn and ready to make a difference. If you have a friendly demeanor and a desire to help others, we want to hear from you.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and product information.
- Resolve customer issues efficiently while maintaining a positive tone.
- Document customer interactions and feedback accurately in our CRM system.
- Learn and explain company products and services to new clients.
- Collaborate with team leads to improve service quality and efficiency.
Qualifications
- No prior experience required; we provide full training.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Basic computer proficiency and typing skills.
- Reliable internet connection and a quiet workspace (if remote).