Job Description
Are you ready to start your career tomorrow? Join a dynamic team where your hard work is recognized immediately. We are seeking motivated Entry Level Customer Service Representatives to join our growing operations in Jacksonville, FL.
At Apex Solutions Group, we believe in providing a supportive environment where you can grow professionally while enjoying the financial benefits of a competitive hourly wage. Whether you are an experienced professional or just starting out, this is your opportunity to shine.
Why Choose Us?
- Start Tomorrow: No waiting periods—get to work immediately.
- Daily Pay Option: Get paid faster with our daily pay feature.
- Comprehensive Training: We provide full paid training to set you up for success.
Don't miss this chance to advance your career in customer service and sales. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries with a focus on satisfaction and retention.
- Provide accurate information regarding products and services to clients.
- Resolve customer complaints and issues efficiently and professionally.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with team members to meet daily and monthly performance goals.
- Assist in training new hires and sharing best practices with the team.
Qualifications
- High School Diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Strong computer literacy and typing proficiency.
- Ability to work in a fast-paced, target-driven environment.
- Reliable transportation (if onsite).
- Enthusiasm to learn new systems and processes quickly.